Skip to main content

FAQ

Location

Q: How close is NMS West Hills to Cal State University, Northridge (CSUN)? 

A: NMS West Hills is 6.1 miles from Cal State University, Northridge (CSUN). 


Q: How close is NMS West Hills to Canoga Station?

A: NMS West Hills is 2.1 miles from Canoga Station. 


Q: How close is NMS West Hills to Kaiser Permanente Medical Center?  

A:  NMS West Hills is 3.8 miles from Kaiser Permanente Medical Center.  


Q: How close is NMS West Hills to Westfield Topanga Mall? 

A: NMS West Hills is 1.5 miles from Westfield Topanga Mall.  


Living With Us

Q: What floor plan options do you offer for rent?

A:  NMS West Hills offers a range of furnished co-living studios and unfurnished two-bedroom apartments. To view our current availability, please visit our floor plans page. 


Q: Are your apartments pet-friendly?

A: Cats are allowed only in unfurnished apartment homes. Up to 2 cats are allowed per home with a $350 deposit per pet and $45 per month cat rent. Unfortunately, pets are not allowed in furnished co-living suites to accommodate suitemates who may have allergies. Please ask our leasing office about our pet policy.  


Q: What happens if I have a maintenance issue?

A: Maintenance requests can be submitted through our resident portal.


Co-Living Suites

Q: Are your co-living suites move-in ready?

A: Our co-living suites make moving a breeze. Our move-in-ready apartments feature furniture, housewares, and even a TV for you. Simply bring your personal items and you're ready to make NMS West Hills your home! 


Q: How private are your co-living suites?

A: Our co-living suites offer complete seclusion and privacy for your living area, ensuring maximum safety with a secured digital key that only you have access to. 


Q: Will my co-living suite be cleaned?

A: We provide weekly cleaning of the communal areas for all suites. 


Amenities

Q: What community amenities does NMS West Hills offer? 

A: NMS West Hills has a variety of community amenities, including controlled access entry, gated parking, on-site maintenance, a pool and spa, and laundry facilities for added convenience. 


Q: Do your furnished suites and unfurnished apartments feature an in-unit washer/dryer?

A: Yes, all our unfurnished two bedrooms feature an in-unit washer and dryer. While our co-living suites feature an in-unit washer/dryer that is shared with other suitemates.  


Payment

Q: Can I pay my rent online?

A: Yes! NMS West Hills has an online resident portal where you can easily pay your rent. You can also download our resident mobile app to pay directly from your phone. Lastly, residents can also enroll in Text to Pay.